We help organizations understand where they are with AI, where it will create real value, and what it will take to operationalize it successfully.
Embedding AI Into Workflows
Operationalize AI by integrating it into your day-to-day workflows with the right tools, playbooks, and governance so adoption sticks and scales.
Ongoing Operations & Oversight
The FC-OS provides continuous executive visibility into AI adoption, operational risk, and scale readiness so leaders can steer with confidence.
Next-Gen Adoption Strategy
Flight Crew helps leaders continuously benchmark progress, evolve their AI operating playbooks, and adapt strategy as new capabilities emerge to ensure AI adoption keeps pace with the business.
We assess your current adoption altitude, constraints, and opportunity to ensure AI investment starts in the right places.
Route Mapping
We prioritize use cases and define a realistic adoption sequence aligned to business value.
Delivery
FC-OS defines operating playbooks, ownership, and governance so AI fits into day-to-day workflows.
Debrief
We establish feedback loops, adoption signals, and executive visibility to guide next decisions.
Scale
Ongoing evolution of the operating model to guide scale with confidence, governance, and control.
Activate
We turn AI adoption into operational reality
For example, in a Microsoft scenario design, we will work with you to define live pilots with Flight Crew collaborating directly with your teams to integrate Copilot and Azure AI into daily workflows and touch points - so adoption sticks.
Our AI activation services focus on propelling the real human workflows that take flight after the technical deployments.
Copilot Activation for Daily Workflows
Drive measurable Copilot usage by contextualizing it into daily processes and performance triggers.
Azure AI Operational Enablement
Integrate Azure hosted models into production workflows with governance guardrails.
Internal GenAI Knowledge Enablement
Turn enterprise content into knowledge sources via secure GenAI retrieval.
Flight Crew is an independent consultancy and is not affiliated with or endorsed by Microsoft. We specialize in providing third-party support and consulting services for Microsoft products.
What the Flight Crew Operating System Produces:
From Operating System to Action
AI Altitude Assessment
A structured assessment that establishes your organization’s current AI altitude across strategy, operating model, data, governance, and capability maturity.
This altitude baseline becomes the reference point the Flight Crew Operating System uses to prioritize action, sequence adoption, and measure progress over time.
We help customers take the next step - scaling AI usage, defining and planning the paths to deploying AI solutions and the strategies to embed generative AI into real workflows.
Scaled AI use case evaluation and business case modeling
Solution prototyping, deployment frameworks, and developer enablement
