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Phase 02 / 05

Pilot

Test in real conditions, not controlled demos.

Why this phase exists

The Pilot phase moves AI from whiteboard to workflow. Most organizations run pilots that are too controlled -- isolated from real data, real users, and real operational pressure. A well-structured pilot surfaces integration friction early, validates assumptions against actual performance, and produces the evidence base needed to justify Full Operating Capability.

How we run it

Flight Crew structures pilots around three constraints: a defined scope (one use case, one team, one workflow), a fixed time horizon (typically 30-60 days), and pre-agreed success criteria. We instrument the pilot for measurement from day one and build a debrief protocol that informs the IOC transition.

How you know you are here
01

You have a clear priority use case from Discovery but no structured test

02

Previous pilots ran too long or lacked measurable outcomes

03

Teams are unclear on what success looks like for AI adoption

04

Vendor demos impressed but real-world results were disappointing

What must be true to move on

Pilot results measured against pre-agreed criteria

Integration friction documented and resolved or scoped

Team capability assessed -- training needs identified

Decision made: proceed to IOC, redesign pilot, or deprioritize

DiscoveryInitial Operating Capability
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