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Phase 03 / 05

Initial Operating Capability

Move from experiment to repeatable operation.

Why this phase exists

IOC is the transition from "it worked in the pilot" to "we can run this reliably." This is where most AI adoption stalls. The pilot results were positive, but the organization lacks the governance structures, training programs, and support systems needed to operate AI at scale. IOC installs those foundations.

How we run it

We build the operational layer: documented workflows, defined ownership, trained teams, and a governance structure that can manage risk without slowing execution. The goal is a capability that runs without heroics -- no single point of failure, no dependency on the person who set it up.

How you know you are here
01

Pilot was successful but only one or two people know how to run it

02

No documented process for how the AI capability is operated

03

Risk and compliance teams have not been engaged

04

Success in the pilot has not translated to broader adoption

What must be true to move on

Operational workflows documented and validated

Ownership assigned with clear accountability

Training completed for all operators

Governance structure in place: risk, escalation, review cadence

PilotFull Operational Capability
FC-OS Platform

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