Phases
Every AI adoption journey passes through five distinct phases. Each has its own signals, gates, and operating requirements.
Discovery
Understand the terrain before you commit to a route.
AI Altitude Assessment complete. Priority use cases identified and scored.
Pilot
Test in real conditions, not controlled demos.
Pilot scope defined. Success criteria set. Workflow integration plan approved.
Initial Operating Capability
Move from experiment to repeatable operation.
Governance structure live. Roles assigned. Training complete for primary users.
Full Operational Capability
Make AI a dependable part of daily operations.
AI integrated into standard operating procedures. Performance baselines established.
Scale
Extend what works without reintroducing chaos.
Proven playbook documented. Expansion roadmap approved. Governance model portable.